MnMineral AI

Support

Questions, a bug, or feedback? We're a small team and we read everything.

Email us at dylan@djdesigns.ca

We usually reply within one business day.

Common questions

How do I log a meal?

Tap the camera button and take a photo of your plate, scan a barcode, or describe your meal by voice. Mineral AI identifies the food and estimates its calories, macros, and the iron, zinc, magnesium and calcium you absorb. You can adjust the portion before adding it.

A scan didn't work or the numbers look off

Check your internet connection and try again. On a result you can tap Fix it to re-identify a food, use the − / + buttons to change the portion, or choose Search instead to add a food manually. Nutrition estimates are approximate and depend on the photo.

What does the subscription include?

Mineral AI Unlimited unlocks unlimited AI food scans and the AI nutrition coach. It starts with a 3-day free trial, then $29.99/year or $6.99/month (prices may vary by region). The trial converts to a paid subscription unless you cancel before it ends.

How do I manage or cancel my subscription?

Subscriptions are billed and managed by Apple. On your iPhone open Settings → [your name] → Subscriptions → Mineral AI to change your plan or cancel. Canceling stops future renewals; you keep access until the current period ends. To avoid being charged after the free trial, cancel at least 24 hours before it ends.

How do I restore my subscription?

On the subscription screen in the app, tap Restore. Make sure you're signed in with the same Apple ID you used to subscribe.

How do I delete my account and data?

In the app, go to Settings → Delete account to permanently remove your account and synced data. You can also email us and we'll take care of it.

Is my data private?

We don't sell your data or use it for advertising. Your progress photos and per-food photos stay on your device. See our Privacy Policy for the full details.

Is Mineral AI medical advice?

No. Mineral AI provides general wellness and nutrition information, not medical advice, and does not diagnose, treat, or prevent any condition. Talk to a healthcare professional before changing your diet or supplements.

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